Privacy Statement

Effective date: April 23, 2026

Information We Collect

Information You Provide

We collect information you give us directly, including when you:

• Fill out a contact, partner, employer, or funder form (name, email, phone, organization, message).
• Submit the participant interest form (name, contact details, age, city, disability information, education, and employment history you choose to share).
• Make a donation (name, email, billing address, and payment details — payment card data is handled by our payment processor, Stripe, and never stored on our servers).
• Subscribe to our newsletter or event communications (name and email).
• Opt in to our SMS program (phone number and consent; see the SMS/Text Messaging section below).
• Apply for a position on our Careers page (resume, work history, and any other information you provide).

Information Collected Automatically

When you visit our website, our servers and analytics tools log technical information automatically, including:

• IP address, approximate location, and device type
• Browser type, language, and operating system
• Pages visited, referring URL, and time spent on pages
• Cookies and similar technologies used for analytics and essential site functionality

We use this information to operate the website, measure engagement, diagnose problems, and improve the experience.

How We Use Your Information

• To respond to your inquiry and connect you with the right team.
• To match prospective participants with their local Bridges program.
• To process donations and issue tax receipts.
• To send the newsletter, event invitations, and other communications you opt into (you can unsubscribe at any time).
• To send SMS messages to numbers that have opted in.
• To operate, maintain, and improve the website and our programs.
• To detect, prevent, and respond to fraud, abuse, or security incidents.
• To comply with legal obligations.

How We Share Your Information

We do not sell your personal information, and we do not share it for third-party advertising. We share information only as described here.

Service Providers

We use trusted vendors to run our website and programs. They may process limited information on our behalf, under contracts that restrict their use of it:

• Google Analytics (via Google Tag Manager) — website analytics and traffic measurement.
• Stripe — donation payment processing.
• Salesforce — participant, donor, and partner relationship management.
• Sanity — content management for website content and imagery.
• Microsoft Azure — website hosting and backend infrastructure.
• Email delivery and SMS providers — to send the messages you have opted into.

Local Bridges Programs

When you submit an interest form or inquiry, we share the information you provided with the local Bridges program in your area so they can follow up with you directly.

Legal and Safety

We may disclose information when we reasonably believe it is required by law, a subpoena, or other legal process, or when necessary to protect the rights, property, or safety of Bridges, our participants, staff, donors, or the public.

Business Transfers

If Bridges is involved in a merger, acquisition, reorganization, or sale of assets, your information may be transferred as part of that transaction.

Cookies and Analytics

We use cookies and similar technologies for two purposes: essential site functionality and analytics. Analytics cookies are set by Google Analytics via Google Tag Manager and help us understand how visitors use the site so we can improve it.

You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on. You can also configure your browser to block cookies, though some site features may not work as expected.

SMS/Text Messaging

Program Name: Bridges from School to Work SMS Alerts

If you opt in, you will receive text messages from Bridges related to program updates, appointment reminders, job opportunity notifications, and other information relevant to your participation. Message and data rates may apply. Message frequency varies. Reply STOP at any time to unsubscribe, or HELP for assistance.

We share personal data — including your phone number and SMS opt-in status — only with vendors that support our messaging services (such as platform providers and phone companies). We do not share SMS opt-in or consent data with third parties for marketing purposes.

Your Rights and Choices

You have the following rights regarding the personal information we hold about you. To exercise any of them, email us at info@bridgestowork.org.

• Access. Request a copy of the personal information we hold about you.
• Correction. Ask us to correct information that is inaccurate or incomplete.
• Deletion. Ask us to delete personal information we no longer need to keep.
• Opt out of communications. Unsubscribe from our newsletter using the link in any email, or reply STOP to any SMS message.
• Opt out of analytics. Use the Google Analytics opt-out link above, or block cookies in your browser.

We may need to verify your identity before fulfilling a request, and we may decline requests where doing so would violate the law or another person’s rights. We will not discriminate against you for exercising any of these rights.

California Residents (CCPA/CPRA)

California residents have the rights described above plus the right to know the categories of personal information we collect, the sources of that information, the purposes for which we use it, and the categories of third parties with whom we share it — all of which are described throughout this Statement. We do not “sell” or “share” personal information for cross-context behavioral advertising as those terms are defined under California law.

Children’s Privacy

Our programs serve young adults ages 17 to 24. Our website is not directed to children under 13, and we do not knowingly collect personal information from anyone under 13. If we learn that we have collected information from a child under 13, we will delete it promptly. If you believe a child under 13 has provided information to us, please contact us at info@bridgestowork.org.

Data Security

We use industry-standard administrative, technical, and physical safeguards to protect personal information, including encryption in transit (HTTPS), access controls, and vendor agreements that require appropriate security practices. No system is perfectly secure, and we cannot guarantee absolute security of information transmitted over the internet.

Data Retention

We keep personal information only as long as we need it for the purposes described in this Statement, or as required by law (for example, donation records are retained for tax and audit purposes). When information is no longer needed, we delete or anonymize it.

Other Websites

Our website may link to websites we do not operate — for example, donor portals, partner organizations, or resources on government sites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies before providing them any information.

International Visitors

Bridges operates in the United States, and all information we collect is processed and stored in the United States. If you are accessing our website from outside the U.S., please be aware that your information may be transferred to, stored, and processed in the U.S., where data protection laws may differ from those in your country.

Changes to This Statement

We may update this Privacy Statement from time to time. When we do, we will revise the effective date at the top and, for material changes, provide additional notice (for example, through a banner on the website or an email to subscribers). Your continued use of the website after the changes take effect constitutes acceptance of the updated Statement.

Contact Us

If you have questions about this Statement or want to exercise any of your rights, please contact us: