Participant Story· Unique Thrift Store

From severe anxiety to mentoring new hires

When Aschlie joined Bridges, severe anxiety made workplace interactions feel impossible. A year into her cashier role, she's mentoring new staff, and ready to take her customer-service skills into a receptionist role.

Chicago, IL

When Aschlie Hernandez first joined Bridges, severe anxiety made workplace interactions extremely challenging. A normal exchange with a customer or coworker took everything she had.

Over the past year, she's worked through it, as a cashier and customer service representative at Unique Thrift Store, consistently demonstrating professionalism, reliability, and a strong work ethic.

Aschlie has become an essential team member. She's taken on additional responsibilities. She now mentors new staff, modeling for them the patience, confidence, and leadership it took her a year to build for herself.

Now she's ready for what comes next. With Bridges' help, Aschlie is preparing to pursue a professional receptionist role, where her customer-service skills, organization, and welcoming demeanor will translate directly.

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